FAQs

 

1. HOW DO I MAKE A BOOKING?

Once you make a decision on which trip and accommodation you want, after discussing with our co-ordinators(9448111365 / 9845600044), you can make a RTGS / NEFT / Cash Deposit of the full amount to the following account:

Account Name : Ace Paddlers Private Limited
Current Account Number : 029605004028
Bank : ICICI Bank Limited
Branch : Rajajinagar, Bangalore
IFSC Code : ICIC0000296

OR

Account Name : Ace Paddlers Private Limited
Current Account Number : 65140097791
Bank : State Bank of Patiala
Branch : Basaweshwaranagar, Bangalore
IFSC Code : STBP0001206

and email the snapshot of receipt of payment to sowmya@acepaddlers.com/ cc to acepaddlers@gmail.com.

2. IS RAFTING DANGEROUS?

Rafting is thrilling, exciting, wet, wild and unbelievably fun. However, as with all adventure sports, there is inherent risk involved. That risk contributes to the excitement, and is one of the reasons people enjoy rafting so much. The professionals working for Ace Paddlers are trained to minimize and manage risks, and, statistically, you’re safer in a raft than in your car. The most injuries on most rafting trips occur on land, especially getting into and out of the boats.

3. IF I CAN’T SWIM, CAN I STILL GO RAFTING?

Everyone on commercial rafting trips wears a approved life vest or personal flotation device (PFD). This equipment will keep you afloat in the event that you find yourself in the river. Many non-swimmers go on Ace Paddlersт€™s rafting trips, and they have a great time. Your guide will give you an in depth safety talk before your trip explaining what you should prepare for and do in the event you fall out of the raft. Your guide is professionally trained in white water rescue and will work with the rest of your guide team to ensure that you are able to feel comfortable with the whitewater conditions on your trip. All non-swimmers should talk to their outfitter when considering a Class IV+ or Class V trip. However most of the commercial trips would be up to Class III+ only.

4. WHO CAN GO RAFTING?

Just about anybody can go rafting with us whether a non-swimmer or swimmer. On Ace Paddlers rafting trips paddle boats are used. This means that guests will be an active source of power to move the boat through the rapids and you will need to learn some paddling basics at beginning of trip from your guides to help maneuver the boat as it moves downstream. You should be reasonably healthy, and must be able to fit into the life vests supplied by AcePaddlers. If you’re in doubt about your fitness to go rafting, check with your doctor/operator before you go. And our river trips have minimum age of 10 and we have had eldest paddler being 70+.

5. WHAT IF IT RAINS?

All trips run whether it rain or shine, after all, you will be wet all day anyhow. Of course most of the rivers are monsoon rivers in south india. Hence they will be able to raft only during monsoon.

6. I HAVE A FAMILY WITH YOUNG CHILDREN, CAN THEY GO RAFTING?

Many companies have special family trips available, on which you can take children as young as four. Each particular river trip and company has its own suggested age limits.We do take the children of age group of 10 years and above on rivers. For fit, active seniors over 65 we recommend, as a first step, a class II paddle boat or oar boat trip. Depending on how this feels to you, you might want to try paddling a Class III river. Many healthy people of all ages, including spry folks in their 70’s and 80’s enjoy rafting at all levels.

7. WHAT SHOULD I WEAR ON THE RIVER?

Luckily this is not a fashion contest! Your gear will depend on the time of year, water temperature, and weather for your trip. Ask us for gear recommendations before your trip. As a rule of thumb we recommend you dress for the water temperature, rather than the air temperature, since you’ll be getting wet. You might also bring some synthetic fleece, polypro, capilene, or wool garments. Don’t wear cotton because when it becomes wet, it will just make you colder. An old pair of tennis shoes, running shoes, or even Converse hi-tops are the best on the river. Wetsuit booties are good if it is cold. Sandals don’t offer as much protection, and tend to come off easily in a swim. Sunglasses, especially prescription glasses, should have a croakie or other retainer that cinches tight. Since south Indian rivers have warmer water, shorts and a T-shirt are good.

8. WHICH TRIPS ARE BEST FOR ME?

If you are just learning to raft, start off with a Class II or III, or an easy Class IV rafting trip. Many rafters who are confident in the water, healthy, and feel adventurous, drop right into a Class IV river without prior experience. Guides will make sure you are trained in safety and paddle techniques.

9. HOW MANY DO I NEED TO MAKE A RESERVATION?

If we already have a trip scheduled you can come with as many or as few as you wish. If a trip is not already scheduled for the day or section you wish to raft, we ask that you have a minimum group size of 4. Please call for availability, 91-9448111365 /91-98456 00044, manju@acepaddlers.com. We will do everything possible to accommodate you and your group, no matter how big or small.

10. WHERE CAN WE STAY?

Around activity areas we have plenty of stay options suitable for your taste and budget. Whether basic adventure camps to luxury rooms too. Please check out the Accommodation section on our site.

11. CAN I CHANGE PLANS OR CANCEL ANYTIME?

Bookings will be considered on full payment only. Postponement of program is allowed on payment of extra postponement charges and it has to be done 7 working days prior to originally confirmed program. No refund in case of less than 7 working days or no show. For more details check “Book Trip Now” section of this website.

12. FAQ didn’t solve your problem?

Here are several ways to contact us, for any other queries/informations.

  1. Just call us., @ +91-9448111365 / 9845600044.
  2.  Please fill up the form and send the message, we shall get back to you at the earliest.
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